Woof Gang Bakery, Your Neighborhood Pet Store, is committed to providing outstanding service and quality products to the local community.
Bath, Blow Dry, Brush Out, Nail Trim, Ear Cleaning, Anal Exp, All-Over Basic Cut
Bath, Blow Dry, Brush Out, Nail Trim, Ear Cleaning, Anal Exp, Feet-Face-Sanitary Trim
Includes Bath, External Anal Gland Expression, Blow Dry, Basic Brush Out, Ear Cleaning (and Plucking when appropriate), Nail Grinding and Customized Specialized Style Hair Cut. Examples include Scissored Styles, Asian Styles, and Creative Free Style Grooms.
Includes Bath, External Anal Gland Expression, Blow Dry, Basic Brush Out, Ear Cleaning (and Plucking when appropriate) and Nail Grinding.
How long will this take? Every dog is different and even the same dog can take longer one time than the next. On average the dogs are here 2 hours. Large, matted or special needs dogs may take longer.
What vaccinations do you require? We like for all dogs to be current on all vaccinations. The only one we require proof of is the Rabies vaccination.
What if my dog has been refused by other groomers? No dog is judged by past experiences. Please be upfront with us that your dog has had behavioral issues or is known to nip. Safety of your pet and our employees is the main concern, but because of our spa-like atmosphere, some dogs that are easily stressed find our salon a better environment. There may be additional charges.
What if my dog is older or has health issues? Grooming can sometimes be stressful, especially for a senior pet or one with underlying health issues. Because senior pets and pets with health issues have a greater risk of injury and sometimes can not handle a long grooming session, these pets will be groomed for cleanliness and comfort, in styles that will not add to their stress. There may be additional charges.
What happens if “something happens”? There is always the possibility an accident could occur. Grooming equipment is sharp and dogs rarely hold still. Even though we use extreme caution in all situations, possible problems could incur including cuts, nicks, scratches or irritation. In case of emergency, in the best interest of your pet if we are unable to reach you we will take your pet to a vet for treatment. It is agreed that all expenses for veterinary care will be covered by you.
What if my dog has fleas or ticks? If you suspect your pet has fleas or ticks, prompt and thorough action on your part is needed. Flea infestation can lead to many health problems. Especially because of our “No Kennel” grooming facility, if fleas or ticks are found during the grooming process, your pet will be treated with a pesticide free flea and tick shampoo to eliminate the possibility of other pets being affected. An additional $5 will be charged.
Help, my dog has mats! What do I do? Ask your groomer for advice on proper home grooming techniques and supplies. We will do our best to safely remove the matted hair from your pet. However, pets with matted coats need extra attention during their grooming session. Mats left in the pet’s coat only get tighter, and can eventually tear the skin. We do not want to cause serious or undue stress or discomfort to your pet, and WILL NOT continually de-mat your pet for you. Mats can be very difficult to remove and may require your pet to be shaved. Mats increase the risk of injury. Heavy matting can even trap moisture near the pets skin allowing mold, fungus and bacteria to grow causing severe skin irritation, and even permanent hair loss. Shaved pets are prone to sunburn and may exhibit behavioral changes. Prevention is the best defense. If the matting can be removed safely and without causing stress and discomfort to your pet the de-matting fee will be added to regular grooming charges and the amount will depend on the time spent de-matting your pet.
Can I be with my pet while it is being groomed? For your pets safety and the safety of our groomers we do not allow anyone in the grooming area. If you arrive to pick up your dog and it is still being groomed, please do not talk to or distract your pet. It can be dangerous to work on an excited pet. If you insist on talking to your pet or groomer, we reserve the right to end the grooming session, even if the groom is not complete and the full grooming price will be charged.
When can I pick up my pet? We operate as a “by appointment salon”. This means that we do not kennel the dogs. We appreciate your efforts to pick up your pet within 30 minutes of completion of the groom so that we can accommodate a less stressful environment for all the pets in our care. Pets left more than one hour may be charged extra. We are not a boarding facililty, pets left after the store closes for the day will be charged a kenneling fee of $100 per pet.
What if I miss an appointment? We understand that emergency situations arise and will work with you when possible, but because we are a “By Appointment” salon we require that you provide us notice if you will be unable to keep a scheduled appointment. No show and appointments that are canceled with less than one hour notice will be charged $20 per pet.
What is the difference between Fur and Hair and why does it matter? Fur-bearing dogs are defined with hair that grows to a predetermined length. Hair-bearing dogs have hair coats that grow to an undetermined length. Examples of fur-bearing dogs are Pomeranians, Labradors, Golden Retrievers, Alaskan Malamutes, Keeshonds, Siberian Huskies, Samoyeds, Chows, etc. Examples of hair-bearing dogs are Shih Tzu, Poodles, Lhasa Apso, Cockers, etc. The AKC website www.akc.org list all the breeds and their coat type. It is a well-known fact within the animal medical community and experienced grooming salons that shave downs of the fur-bearing dogs may lead to alopecia (hair loss) and skin disease. There are a myriad of skin diseases, under the category of “Coat Funk,” that are either caused by or triggered by the shave down groom of the fur-bearing dog. Although some have referred to “Coat Funk” only as the absence or destruction of guard coat, “Coat Funk” refers to a myriad of diseases such as The Black Skin Disease, Alopecia X, Sebaceous Adenitis and Post Shaving or Post Clipping Alopecia to mention just a few.